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Anyone can carry his burden, however hard, until nightfall. Anyone can do his work, however hard, for one day. Anyone can live sweetly, patiently, lovingly, purely, till the sun goes down. And this is all life really means. — ~Robert Louis Stevenson

Balancing Your Business Development

Balance

I read a fantastic article recently by my friend Ford Harding and Robert Buday on getting the balance right between “pull marketing” (in particular by thought leadership to attract clients) and “push marketing” (direct outreach strategies like telesales or direct mail).

You can read the article here:

www.bloomgroup.com/content/push-me-pull-you-how-turn-intellectual-property-intellectual-capital

I really worked at one of the firms mentioned in the articles and watched the rise and fall they mention first hand.

Their point is that you need avoid becoming over-reliant on either push or pull strategies. If everything is pure push – you can be overwhelmed by a competitor who catches the zeitgeist with a compelling new piece of thought leadership (re-engineering, for example in the 90s).

If you focus only on pull strategies via thought leadership, you can end up in distress if the thoughts run dry, or don’t hit a hot button with sufficient potential clients.

So balancing push and pull makes sense.

The other area I find it’s vital to balance is breadth and depth.

High breadth marketing approaches like doing large scale presentations, sending direct mail our publicity are fantastic in that they expose you to a large new consultation.

But they don’t make a lot of impact on each individual.

High depth marketing approaches like referrals or small seminars make a high impact on each individual you contact because you’re interacting face to face.

But you don’t hit many of them. And they tend to be better at converting unfilled contacts rather than bringing new people into your contact base.

So I typically advise by a balance of high breadth and high depth approaches.

Use direct mail, webinars, your website to make initial contact with new potential clients and make a excellent first impression (preferably with a “value in advance strategy”).

Use referrals and small scale seminars to make a huge impression on people who’ve already entered your contact base – or who you’re connected to via someone they entrust.

That way you’re constantly refreshing your contact base with the high breadth methods – while pushing people you’re already close to towards becoming clients with the high depth approaches.

Like many things in life, balance is the key.

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