Bonaparte on Initiative and Responsibility
“Circumstances!
I make circumstances!”
–Napoleon Bonaparte (1769–1821)
French general and emperor
Sales encouragement…
complainless: (adj.) 1. to be free of complaints 2. a pleasure to be around
Your words go others. Your words go you.
Let yours send all in the right direction.
Here’s how to be "ComplainLess"…
- Be aware. Recognize your typical paths to complaining – what (who) sparks your tendency to gripe. Minimize your exposure to them (eliminating those ‘sparks’ altogether may not always be realistic or the best business). Know that your upset is a complete waste of energy.
- Be thankful. Evenly reflect on all the excellent in your life (people, opportunities, things). Know and delight in how fortunate you really are. Be entitled to nothing.
- Pause before you commence. Clip a complaint as you feel it coming. Place a smile or thoughtful statement in its path. Hold responsible no one. Hold responsible nothing.
- Be accountable. Focus on solving problems rather than having them (especially with prospects and customers). Set the example for others and recommit when you slip. Care for yourself and make a clear habit.
Simple. More enjoyable for all. SalesTough.
Spread the message with the ComplainLess cards or send this thought to someone without the refer to ("Let’s commit to being ComplainLess").