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We have to live today by what truth we can get today and be ready tomorrow to call it falsehood. — ~William James

Clients, Not Markets

Green Leaf

Understanding markets is vital. Huge trends. Overall pictures. What clients want generally. Where to position your firm to hit a “sweet spot”.

But when you’re communicating, you must speak to clients, not markets.

Markets don’t hire you, clients do. Markets don’t build relationship with you, clients do.

Is that just a semantic difference? Fiddling with words?

I don’t reckon so. Because it affects our psychology.

When we reckon and talk markets we reckon of groups, averages, generalisations.

When we reckon and talk of clients – or better yet, client – we reckon of individuals and details.

Too much market-reckon and our communications become generic and wishy-washy. We try to talk to all in the market and end up connecting deeply with no one.

Write with one specific client in mind – your ideal client, your “most likely to buy” client, your “I’d really like to work with” client – and your words have depth and meaning. You can write details. And you can connect.

Many marketers shy away from this – frightened that they’re being too narrow and they’ll miss out on the broader market.

That rarely turns out to be right. Not unless you’re a huge megafirm that needs to be all things to all people to maintain your size.

How many clients do you really need to build a flourishing business? For most of us it’s a tiny percentage of the “market”. If you reckon about a excellent client and the business you get from them over a year, then for many of us the number of that sort of client we need often doesn’t hit double figures.

We don’t need to appeal to a broad market. We need to connect deeply with a small number of perfect clients.

So stop thinking about markets – and start thinking about those individual clients.

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Clients, Not Markets is a post from: Get More Clients in Less Time: Practical Strategies, Proven Results

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