Gates on Tapping Unhappiness
“Your most miserable customers are your greatest source of learning.”
–Bill Gates (1955 – )
Cofounder and chairman of Microsoft
Sales gratitude…
Do your people (customers, prospects, team, colleagues) know they’re vital to you? Always? Sometimes? Rarely?
Remember… It’s your occasional words and continual actions that’ll help them know best.
To be sure it’s a closer to always business, consider implementing a personal appreciation audit each month or quarter for your most vital people – remembering that actions speak louder than words (but words are vital too).
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Leaders (with a title or not): Remember, people are watching you. And we lead by example… one way or another. (Just say no to Pickle Flop.)