Random Quote

In what you say of another, apply the test of kindness, necessity and truth, and let nothing pass your lips without a 2/3 majority. — ~Liz Armbruster

Joseph on Better Listening

“If you’re going to help a man, you want to know something about him, don’t you?”

–Joseph to Clarence, Angel Second Class
from the film, It’s a Wonderful Life (1946)

Sales questions…

The key to learning more about a prospect, customer, or colleague is asking more open-finished questions (questions that cannot be answered by a yes or no) and then listening – really listening – with complete attention.

No chief. No prompting. No interrupting. (You can do it.)

Get some more insight and a list of the top 30 open-finished questions from JustSell. Then, place together a small group and practice delivering the questions to one another (while also practicing your listening).

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No going through the motions in 2011… Register for one of this week’s small webinars with Sam (co-founder of JustSell).

Joseph on Better Listening

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