Proverb on Deeper Listening
“A fool finds no pleasure in understanding but delights in expression his own opinions.”
–Proverbs 18:2
Sales listening…
Have you ever considered how ridiculous it is to talk over someone?
Here’s an thought…
When you and your team are talking with your prospects and customers, be sure to drop a small gap of silence in between what they say… and your response – just an extra second or two.
Do it when you’re asking your questions about their challenges and needs and in general conversation. Not only will it increase your rapport, but in many cases, you’ll also delight in the extra information you learn when the other person continues to talk.
This is thoughtful listening and one of the surest ways to make a better connection with your prospects and customers.
Practice it with your team in your daily discussions. Practice it with your friends and family in your personal discussions.
In your sales efforts, make it your habit.
You’ll be amazed at what you learn.
Get a printable reminder or email this thought without the refer to.