Twain on Living Big
“Let us endeavor so to live that when we come to die even the undertaker will be sorry.”
–Mark Twain (1835–1910)
American writer
Sales thanks…
Do your people (customers, prospects, team, colleagues) know they’re vital to you? Always? Sometimes? Rarely?
Remember… It’s your occasional words and continual actions that’ll help them know best.
To be sure it’s a closer to always business, consider implementing a personal appreciation audit each month or quarter for your most vital people – remembering that actions speak louder than words (but words are vital too).
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The small Like Your People and Cross The Line booklets can be a fresh way to say thanks. You can sign the surrounded by "Thanks for loving your people, Bob." or "Nancy, Thanks for crossing the line on that project." or "Thanks for working with us, Steve. We’ll be crossing the line for you!"
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A fantastic small 15-minute video on the value of a smile, being encouraging and hard-wearing, and the impact we have on others (even when we don’t grasp it). It’s called Validation. Save this for outside the money hours (and maybe watch it with your kids).
A quick (2.5 min.) video made by Baby chicken-fil-A to remind their employees that their customers are people and they may have things going on in their lives (a excellent business to remember as you sell and service your prospects and customers).